Generic risks

The six families of risk for a system in operation, probability, severity and the criticality matrix, the four ways to treat a risk, the single point of failure, MTBF and MTTR.

  • 27 cards
  • 6 topics
  • Free

The outline, topic by topic

Each topic is weighted the way the exam weighs it.

  1. Concepts
  2. Questions
  3. Sort and link
  4. The numbers
  5. Scenarios
  6. Understand

A few cards from the deck

  • Operational risk: what is it?

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    A possible event that, if it happens, degrades or interrupts a service; it is described by its probability and its severity.

    Six families cover most cases: hardware, software, human, network and supplier, disaster, malicious action. Naming them stops you forgetting one when you prepare a plan.

  • A server has an MTBF of 1,000 hours and an MTTR of 10 hours. What is its availability, rounded?

    • 99.0%
    • 99.9%
    • 90.9%
    • 99.99%
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    99.0%

    1,000 / (1,000 + 10) = 0.990: the server is down about 1% of the time. Writing 99.9% amounts to dividing the MTTR by 10 for no reason.

  • Dropping the activity that creates a risk is … it; lowering its probability or severity is … it.

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    Dropping the activity that creates a risk is avoiding it; lowering its probability or severity is reducing it.

    A second disk in a mirror reduces the risk of failure; no longer storing the data on site avoids it. Accepting means deciding, knowingly, to do nothing.

  • Risk matrix: what is it?

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    A grid that crosses a risk's probability with its severity to rank it and decide which ones to treat first.

    A frequent but harmless risk and a rare but devastating one do not read the same: criticality takes both into account, never just one axis.