Usability tests

Measuring whether real people can use the application: the protocol of a user test, thinking aloud, the number of participants, measures of success, time and errors, and the SUS questionnaire.

  • 24 cards
  • 6 topics
  • Free

The outline, topic by topic

Each topic is weighted the way the exam weighs it.

  1. Concepts
  2. Questions
  3. Sort and link
  4. The numbers
  5. The curves
  6. Scenarios

A few cards from the deck

  • Usability: what is it?

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    The extent to which specific users achieve a specific goal with effectiveness, efficiency and satisfaction.

    Three measures: succeeding (effectiveness), without too much time or effort (efficiency), and being pleased (satisfaction). It is measured on real people, not on the team's opinion.

  • Eight participants attempt a task and six complete it. What is the success rate?

    • 75 %
    • 86 %
    • 62,5 %
    • 25 %
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    75 %

    The rate is the number of successes divided by the number of participants: 6 ÷ 8 = 75%. 86% divides by 7, 62.5% matches 5 successes out of 8, 25% is the share of failures.

  • The SUS questionnaire has … statements rated from 1 to 5 and gives a score out of ….

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    The SUS questionnaire has ten statements rated from 1 to 5 and gives a score out of 100.

    The points of each answer (0 to 4) are added, then multiplied by 2.5: 40 × 2.5 = 100.