Leading the team
Getting a project team to work: RACI matrix, project meetings (kick-off, progress meeting, review), usable decision records, Tuckman's four stages.
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- 3 topics
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A few cards from the deck
RACI matrix: what is it?
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A table crossing tasks and people that shows, in each cell, who does the work (R), who is accountable (A), who is consulted (C) and who is informed (I).
Each row must have at least one R and exactly one A. Two As means two people who think they decide; no A means nobody answers for the result.
On the row “Write the test plan”: Awa is R, Hugo is A, Lina is C. Who decides the task is done?
- Hugo, who is accountable
- Awa, who does it
- Lina, who is consulted
- Nobody, as long as no I is assigned
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Hugo, who is accountable
A answers for and approves the result. R does the work, C gives an opinion before the decision, I is informed afterwards. Without an I, the task still has a decision-maker.
In a RACI matrix, each task has at least one … who does it and exactly one … who answers for it.
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In a RACI matrix, each task has at least one R who does it and exactly one A who answers for it.
R does, A answers. A single A prevents two people from passing responsibility back and forth or each deciding on their own.
Kick-off meeting: what is it?
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The first meeting of the whole team, which shares the goals, scope, schedule, roles and working rules.
It makes sure everyone understands the same thing about the project and knows their role: the misunderstandings it prevents cost far more once the work has begun.
Three weeks after kick-off, meetings turn into heated debates: everyone defends their own way of working and nobody gives ground. Which of Tuckman's stages does this match?
- Forming
- Storming
- Norming
- Performing
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Storming
Open disagreements about how to work mark the storming stage. It precedes norming, where the team gives itself common rules.