The purchasing and sales processes

The two mirror chains of documents, from purchase request to supplier payment and from quote to cash collection: what each document changes and the controls that prevent disputes.

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  • Purchase order: what is it?

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    A document sent to a supplier that commits the company to buy specified quantities at an agreed price.

    It changes neither stock nor accounts, but it is the reference: receipt and invoice will be checked against it.

  • A customer returns 5 helmets from an invoice already issued. What is done?

    • A credit note is issued for those 5 helmets
    • The quantities on the original invoice are corrected
    • The invoice is deleted and a new one is made
    • The 5 helmets are deducted from the next invoice, with no other document
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    A credit note is issued for those 5 helmets

    An issued invoice is an accounting record: it is neither edited nor deleted. A credit note partly cancels it and keeps the history.

  • The purchasing chain runs from the purchase request to … of the supplier, through the purchase order, the goods … and the invoice.

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    The purchasing chain runs from the purchase request to payment of the supplier, through the purchase order, the goods receipt and the invoice.

    Procure-to-pay. Each document opens a step; the invoice is paid only after being checked against the order and the receipt.

  • Goods receipt: what is it?

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    A document drawn up when goods arrive, recording the quantities actually received.

    It is what brings the items into stock, and the proof that delivery took place before paying.